Frequently Asked Questions
If you have additional questions feel free to email me!
1. DO YOU TEACH WORKSHOPS & CLASSES?
Yes! And I love it! I teach my 5-step process to painting beautifully and consistently with in-person classes and workshops and online through instructional videos.
I love to host painting workshops and retreats at destination locations and in my Spring Hill classroom! I also teach a weekly on-going class on Thursday mornings called Creative Spirits and a monthly watercolor class at Southern Springs, both in Spring Hill, Tennessee. And occasionally will teach Adventure Awaits! Travel watercolor journaling workshops at fun and interesting locations.
I also teach via videos available on Patreon.
For quick peep into the colorful & charming world of Art, History, Gardens and all things fun and creative, subscribe to my YouTube channel. Many of these videos are 3-minute, fast-paced painting demonstrations.
2. HOW DO I BUY AN ORIGINAL PAINTING?
While the website shop is under construction, I sell original art directly or online through Daily Paintworks.
3. CAN I COMMISSION A PAINTING?
Absolutely! More art, more painting, more creativity are always welcomed. It’s always a good idea to have in mind what you would like painted, and a clear photo taken in good light, preferably sunlight, of your subject is the best place to start, especially with a pet portrait, bridal bouquet portrait or a house portrait.
Commission fees start at $200 for an 8 x 10 in acrylics. But it all starts with that good photo. Email the photo to me, please, with your preferred painting size or budget, and I’ll respond with a custom quote.
Once the size, medium, and subject matter are determined, a 50% down payment is required for me to begin work. The balance is due when the painting is completed.
4. HOW DO I PURCHASE A PRINT?
Prints, notecards, and stickers are sold directly or through Etsy. Prints from paintings created with oils or acrylics are sold through the shop “Susan Elizabeth Jones.” Prints from paintings created with watercolors, including the monthly art subscription service, are sold through the shop “Dimple of the Universe.” Or simply email me at firstname.lastname@example.org.
PRINT QUALITY & DETAILS:
All reproductions, including prints, notecards, and stickers, are created by Robin, Fred or Sidney at a small, local print shop I know and trust. Their quality is impeccable. The smaller prints and notecards are printed on 100# cougar and shipped flat. Larger prints are created on Matte Coated 8 mil Paper and shipped in a sturdy tube for safety. Prints may be matted and framed or dry-mounted and framed.
All reproductions are printed to order and may take 1-3 days to package and ship to you domestically via USPS First Class or Priority Mail.
5. ARE YOUR PAINTNGS AND PRINTS FRAMED?
Original paintings and prints are sold unframed and for very good reasons. Only you know the style frame you like and that will match your décor. Additionally, when a painting or print is shipped framed, it raises the cost of the artwork exponentially. Fees are not only added for the cost of the frame, but also the packing, shipping, time & labor & transportation to get the frame(s) to the studio, storage, and shrinkage (an added fee to absorb the cost of the frames that were damaged in transit or the studio or those that simply walked away. No joke. It happens regretfully.)
I encourage collectors to frame of all their prints and original watercolors under glass for their safety. The type of frame that is best is solely up to you, your style, budget, taste, and décor. Have fun. Enjoy this part of the creative process!
Oil and Acrylic painting may or may not be framed. If your painting is on a flat panel, it may be displayed on a shelf or mantle in a creative vignette or on a small easel. If your painting is stretched on stretcher bars, you may choose to simply add a wire hanger for a more contemporary look.
If you do choose to frame your oil or acrylic painting, there is no need for it to be under glass. The paintings have been varnished to protect from sunlight and being wiped clean of dust with a cloth.
6. HOW WILL MY ARTWORK BE SHIPPED?
I personally package and ship every piece of art leaving my studio and take the utmost care to ensure it will arrive to you safely and beautifully. For most packages, USPS is the vendor of choice and packages are sent First Class or Priority Mail for domestic delivery.
Oil and Acrylics paintings are wrapped in paper, padded extremely well, and sent in a well-fitting sturdy cardboard box.
Most artwork will ship via USPS or UPS and most packages arrive within 3-5 days (domestic) from time of shipping.
Watercolor paintings and smaller prints are set in a plastic sleeve and shipped in a rigid cardboard mailer. Larger prints are shipped in a sturdy tube for safety.
Shipping costs are calculated based on package weight and distance. UPS is the preferred vendor for international shipping.
Shipping costs cover fees, packaging supplies, time, and labor.
7. CAN I PICK UP MY ARTWORK FROM YOUR STUDIO?
Absolutely! You are always welcomed & encouraged to pick up your original artwork by appointment in person at my studio in Columbia, Tennessee, or on Thursday mornings between 9:45 and noon at my workshop classroom in Spring Hill, Tennessee.
8. DO YOU ACCEPT RETURNS?
Every order, commission, and sale are handled with love and care. My goal is for you to be completely thrilled with your purchase! If you are not completely satisfied, I will happily work with you to make it right. All sales are, however, final.
9. DO YOU SELL THROUGH SHOPS & CAFES?
I am thrilled when a shop or café owner wants to represent my artwork in their place of business! If you are an owner, please send me an email to discuss your ideas, email@example.com
10. DO YOU WORK WITH INTERIOR DESIGNERS, REALTORS, & WEDDING PLANNERS?
Yes! I love working with you and your clients.
I offer designers a discount on original art and commissions. Realtors receive a discount when purchasing gifts for their clients. And Wedding Planners receive a percentage of the commission fee when they recommend my services for bridal bouquet portraits or wedding venue portraits to their clients who then commission a painting.
Please send me an email for more information, firstname.lastname@example.org
11. WHO ACTUALLY OWNS THE PAINTING?
The collector owns the physical painting or print to enjoy and use in decorating or to give as a gift.
I retain all rights to the images of the artwork I create. This includes retaining the rights to images of artwork of sold and commissioned original painting. I retain the right to make reproductions of any and all artwork I create.
The collector or buyer or anyone else for that matter may not reproduce the artwork in any way without express written permission or licensing agreement.
12. HOW DO I PURCHASE A LICENSING AGREEMENT?
Licensing agreements are sold through Pixels.